Get in touch easy,
Telephone, Write, Email


2 St James Gate
Newcastle upon Tyne
T: +44 (0)20 7702 2600
F: +44 (0)20 7680 9465
E: [email protected]

Customer service

If you need any support or assistance, or have a question about our products and services please contact [email protected] or telephone 0818 827 880.  Lines are open between 9am and 10pm Monday to Saturday and 10am to 6pm on Sundays.

If you would like to offer your gift cards or other gift products for sale via, please contact [email protected]

If you would like further information regarding Flex-e-card Limited, the operators of, and our innovative range of gift and prepaid card solutions please visit

Get in touch

If no text appears on this page our fair processing notice can be requested via [email protected].